No. Juni Paw Co. currently ships within the United States only.

Most orders are processed within 1–3 business days.
Once shipped, delivery times vary depending on your selected shipping method and location.

After your order ships, you will receive a tracking number via email. You may use this number to follow your package’s progress at any time.

We may be able to assist if the order has not yet been processed. Please contact us immediately with your order number.
Once an order enters fulfillment, changes and cancellations may no longer be possible.

We accept returns under the conditions outlined on our Return Policy page. Items must be unused, in their original condition, and returned within the designated return window.

Please email our support team with your full name, order number, and reason for return. We will respond with instructions and any applicable return labels.

Yes. If you prefer an exchange instead of a refund, we are happy to assist as long as the item qualifies under our return and hygiene guidelines.

Certain items may not be eligible for return due to hygiene and safety reasons. Please review our Return Policy for the full list.

We currently accept:

• Credit and debit cards
• PayPay
• Afterpay
• Google Pay
• Apple Pay

All transactions are processed in USD.

A decline may occur due to bank restrictions, insufficient funds, or incorrect billing details. Please double-check your information or contact your payment provider for more insight.

Applicable state and local taxes are automatically calculated at checkout where required by law.

We make every effort to display our products accurately. However, slight variations in color or appearance may occur due to lighting or device screens.

All Juni Paw Co. products are selected with quality and safety in mind. Please review the product description for any usage guidelines.

In many cases, yes. You may sign up for restock alerts on the product page when available.